Charm Patient Portal
Your health information, your care team — one secure place.
The Charm patient portal is your HIPAA-compliant home base for care at Panka Natural Health: message your doctor, review lab results, complete intake paperwork, and keep your treatment plan close at hand.
Secure & HIPAA-compliant · Included with your care at no extra cost · No membership required
What you can do in the portal
Everything related to your care lives here — before your first visit, between appointments, and every step after.
Message your doctor securely
Ask questions about your treatment plan, clarify your protocol, or check in between visits — through a private, encrypted channel instead of email.
Review your lab results
See your results as they come in, alongside your doctor’s notes, and revisit them anytime — this year’s and past years’.
Complete paperwork before your visit
Intake forms and questionnaires are sent to your portal, so appointment time goes toward your health — not a clipboard.
Keep your plan in one place
Your treatment plan, visit summaries, and shared documents stay organized and accessible whenever you need to refer back.
New patient? Here’s how access works
- Schedule your first appointment Book online through our scheduling page.
- Watch for your portal invitation We’ll email your Charm invitation within 24–48 hours of booking. Don’t see it? Check your spam folder, or email us and we’ll resend it.
- Create your account & complete intake Set your password, then fill out your intake paperwork before your visit so your appointment time is spent on you.
Secure messaging, and how we use it
Secure messaging with your doctor is included as part of your care — your secure, HIPAA-compliant channel for health communication. Use it to ask questions about your treatment plan, clarify your protocol, or check in between visits, however long it’s been since your last appointment. If a new or changing concern comes up, message us and we’ll get you scheduled so your provider can evaluate it properly at a visit. And if a stretch of time goes by, your doctor may suggest a follow-up to keep your plan current — not because your support runs out, but because keeping your plan up to date is part of good care.
Please note: Messaging is for non-urgent questions about your current care. We reply during business hours, Monday through Friday, and aim to respond by the next business day. Our providers are not immediately available between visits. For an urgent but non-emergency issue, contact an urgent care clinic. For a medical emergency, call 911 or go to the nearest emergency room.
Ready to log in?
Your messages, results, and treatment plan are waiting in your secure portal.
Log In to the Charm PortalTrouble logging in? Email us or call 612-568-8382 — we’re happy to help.